ServiceRocket Apps
All Systems Operational

About This Site

Welcome to ServiceRocket's status page hub. Below you'll find status information for each of ServiceRocket's products and services.

Uptime over the past 90 days. View historical uptime.
Atlassian Cloud Apps Operational
90 days ago
99.99 % uptime
Today
Scaffolding for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Composition Tabs for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Linking for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Redirection for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Salesforce and Confluence Connector Cloud Operational
90 days ago
100.0 % uptime
Today
Security and Encryption for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Visibility for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Connector for Salesforce & Jira Cloud Operational
90 days ago
99.88 % uptime
Today
Connector for Salesforce and Jira Service Desk Cloud Operational
90 days ago
100.0 % uptime
Today
Page Approval for Confluence Operational
90 days ago
100.0 % uptime
Today
Reporting for Confluence Operational
90 days ago
100.0 % uptime
Today
Tracking Access for Confluence Operational
90 days ago
100.0 % uptime
Today
Connector for Google Drive and Confluence Operational
90 days ago
100.0 % uptime
Today
Pathways Lite for Confluence Operational
90 days ago
100.0 % uptime
Today
Pathways Pro for Confluence Operational
90 days ago
100.0 % uptime
Today
Classic Connector for Salesforce & Jira Operational
90 days ago
100.0 % uptime
Today
Connector for Workplace & Jira Operational
90 days ago
100.0 % uptime
Today
Drift and Jira Connector Operational
90 days ago
100.0 % uptime
Today
ServiceRocket Marketplace Operational
Portal Operational
Website Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Service Desk Internal ? Operational
Service Desk Portal ? Operational
90 days ago
100.0 % uptime
Today
Service Desk Email Requests ? Operational
Documentation Site ? Operational
Server Operational
90 days ago
100.0 % uptime
Today
Data Center Operational
90 days ago
100.0 % uptime
Today
Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Connector for Salesforce & Jira Uptime
Fetching
Linking for Confluence Cloud Uptime
Fetching
Visibility for Confluence Cloud Uptime
Fetching
Redirection for Confluence Cloud Uptime
Fetching
Salesforce & Jira Service Desk Cloud Connector Uptime
Fetching
Salesforce and Confluence Cloud Connector Uptime
Fetching
Security and Encryption for Confluence Cloud Uptime
Fetching
Scaffolding for Confluence Cloud Uptime
Fetching
Past Incidents
Jan 26, 2022

No incidents reported today.

Jan 25, 2022
Service Disruption for the Connector for Salesforce & Jira Cloud
Resolved - Issue has been resolved. Our Connector for Salesforce & Jira is now operating normally.
Jan 25, 00:07 UTC
Monitoring - We are currently monitoring the Connector. At this moment, all the features of our Connector are working as expected.
Jan 24, 17:10 UTC
Identified - Issue has been identified and our development team has implemented a fix already.
Jan 24, 17:09 UTC
Investigating - We are currently investigating this issue.
Jan 24, 16:27 UTC
Jan 24, 2022
Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022
Service Disruption for the Connector for Salesforce and Jira Cloud
Resolved - Issue has been resolved. Our Connector for Salesforce & Jira is now operating normally.
Jan 18, 21:32 UTC
Monitoring - We are currently monitoring the Connector. At this moment, all the features of our Connector are working as expected.
Jan 18, 17:45 UTC
Identified - Issue has been identified and the current status for our Connector is "Stable".
Our development team has implemented a fix already.
Jan 18, 17:42 UTC
Investigating - We are currently investigating this issue.
Jan 18, 16:34 UTC
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
ServiceRocket Documentation Website Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 12, 04:54 UTC
Scheduled - The documentation website will undergo server maintenance at 23:00 PST to 00:00 PST (1 hour), 11th January 2022. The website will be unavailable during maintenance.
Jan 12, 04:53 UTC
← Incident History Powered by Atlassian Statuspage