ServiceRocket Apps Status

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Support Jira Service Desk Operational
90 days ago
100.0 % uptime
Today
Service Desk Internal ? Operational
Service Desk Portal ? Operational
90 days ago
100.0 % uptime
Today
Service Desk Email Requests ? Operational
Marketplace Operational
Portal Operational
Website Operational
Documentation Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Connector for Salesforce & Jira Uptime
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Linking for Confluence Cloud Uptime
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Visibility for Confluence Cloud Uptime
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Redirection for Confluence Cloud Uptime
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Salesforce & Jira Service Desk Cloud Connector Uptime
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Salesforce and Confluence Cloud Connector Uptime
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Past Incidents
Oct 18, 2019

No incidents reported today.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
Support Portal Scheduled Upgrade
Completed - The scheduled maintenance has been completed.
Oct 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 02:00 UTC
Scheduled - The support portal will undergo server maintenance at 10:00 PM to 12:00 AM (2 hours) Eastern Standard Time, October 11th, 2019. The portal will be unavailable during maintenance.
Oct 9, 07:30 UTC
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019
Documentation Website
Resolved - Between 08:21 UTC to 08:31 UTC We experienced issue with our apps documentation website. This issue has now been resolved and the service is operating normally.
Oct 5, 08:31 UTC
Investigating - We are currently experiencing a problem with our apps documentation website. If you need urgent help, you may contact us via live chat. is Inaccessible
Oct 5, 08:21 UTC
Oct 4, 2019

No incidents reported.

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