ServiceRocket Apps Status

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Support Jira Service Desk Operational
90 days ago
100.0 % uptime
Today
Service Desk Internal ? Operational
Service Desk Portal ? Operational
90 days ago
100.0 % uptime
Today
Service Desk Email Requests ? Operational
Marketplace Operational
Portal Operational
Website Operational
Documentation Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Connector for Salesforce & Jira Uptime
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Linking for Confluence Cloud Uptime
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Visibility for Confluence Cloud Uptime
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Redirection for Confluence Cloud Uptime
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Salesforce & Jira Service Desk Cloud Connector Uptime
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Salesforce and Confluence Cloud Connector Uptime
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Past Incidents
Feb 17, 2020
SR Marketplace Portal
Resolved - Between 04:00 UTC to 04:14 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.
Feb 17, 04:14 UTC
Investigating - We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat. is Inaccessible
Feb 17, 04:00 UTC
Feb 16, 2020
ServiceRocket Documentation Website Scheduled Upgrade
Completed - The scheduled maintenance has been completed.
Feb 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 02:01 UTC
Scheduled - The documentation website will undergo server maintenance at 10:00 to 15:00 (5 hours) Eastern Standard Time, February 15th, 2020. The website will be unavailable during maintenance.
Feb 12, 03:04 UTC
Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.

Feb 3, 2020

No incidents reported.

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