ServiceRocket Apps Status

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Support Jira Service Desk Operational
90 days ago
100.0 % uptime
Today
Service Desk Internal ? Operational
Service Desk Portal ? Operational
90 days ago
100.0 % uptime
Today
Service Desk Email Requests ? Operational
Marketplace Operational
Portal Operational
Website Operational
Documentation Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Connector for Salesforce & Jira Uptime
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Linking for Confluence Cloud Uptime
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Visibility for Confluence Cloud Uptime
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Redirection for Confluence Cloud Uptime
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Salesforce & Jira Service Desk Cloud Connector Uptime
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Salesforce and Confluence Cloud Connector Uptime
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Past Incidents
Apr 8, 2020

No incidents reported today.

Apr 7, 2020

No incidents reported.

Apr 6, 2020
SR Marketplace Portal
Resolved - Between 20:14 UTC to 20:29 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.
Apr 6, 20:29 UTC
Investigating - We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat. is Inaccessible
Apr 6, 20:14 UTC
SR Marketplace Portal
Resolved - Between 02:54 UTC to 03:14 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.
Apr 6, 03:14 UTC
Investigating - We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat. is Inaccessible
Apr 6, 02:54 UTC
Apr 5, 2020

No incidents reported.

Apr 4, 2020
Support Portal Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 21:01 UTC
Scheduled - The support portal will undergo server maintenance at 5:00PM to 5:30PM (30 minutes) Eastern Daylight Time, April 4th, 2020. The portal will be unavailable during maintenance.
Apr 2, 09:16 UTC
Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020
SR Marketplace Portal
Resolved - Between 00:44 UTC to 00:54 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.
Mar 31, 00:54 UTC
Investigating - We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat. is Inaccessible
Mar 31, 00:44 UTC
Mar 30, 2020
SR Marketplace Portal
Resolved - Between 03:45 UTC to 03:59 UTC We experienced issue with our marketplace portal. This issue has now been resolved and the service is operating normally.
Mar 30, 03:59 UTC
Investigating - We are currently experiencing a problem with our marketplace portal. If you need urgent help, you may contact us via live chat. is Inaccessible
Mar 30, 03:45 UTC
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

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