Migration of Connector for Salesforce & Jira Cloud Infrastructure to Appfire

Scheduled Maintenance Report for ServiceRocket Apps

Completed

The Connector for Salesforce and Jira Cloud infrastructure is successfully transferred from ServiceRocket to Appfire. The connector for Salesforce and Jira is available now, Admins are requested to add Appfire’s domain URL to the Salesforce remote site settings.
For more details please refer to the following documentation:
- https://servicerocket-apps.atlassian.net/wiki/spaces/CSFJIRA/pages/1050738693/Transitioning+of+Connector+for+Salesforce+- Jira+to+Appfire+infrastructure
https://apps.appf.re/sfjc/doc/transfer

We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.

Posted Jul 29, 2023 - 07:41 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 29, 2023 - 06:02 UTC

Scheduled

The Connector for Salesforce & Jira Cloud infrastructure will be migrated over to Appfire as a part of the application's transition.
- The migration will result in intermittent availability of the Connector during the maintenance window.
- Certain features will be temporarily unavailable during the maintenance window, which is scheduled from 11:00 PM PDT on 28th July 2023 to 01:00 AM PDT on 29th July 2023.

Please make a note of these details so you can be prepared for the intermittent availability and temporary unavailability of certain features during the migration process.

For updates and status during the maintenance window, you can subscribe to the service status page at https://status.servicerocket.com/.

If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.

Posted Jul 28, 2023 - 04:15 UTC