Connector for Salesforce & Jira

Incident Report for ServiceRocket Apps

Resolved

We've experienced an outage for our Salesforce & Jira connector following a misconfiguration on one of our services. The outage started at 12:44 pm UTC and, it was resolved by 13:12 pm UTC.

We are going to monitor our services meantime and provide a more comprehensive update of the root cause of this issue.

Posted Jun 21, 2021 - 13:12 UTC

Update

We are continuing to investigate this issue.

Posted Jun 21, 2021 - 12:50 UTC

Investigating

We are currently investigating the issue.

Posted Jun 21, 2021 - 12:42 UTC