ServiceRocket Support Portal Scheduled Migration
Scheduled Maintenance Report for ServiceRocket Apps
The scheduled maintenance has been completed.
Posted Sep 04, 2023 - 17:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 31, 2023 - 22:00 UTC
Dear customer,

The ServiceRocket Support portal migration to Appfire portal is scheduled to begin on August 31st, 18:00 EST and is expected to finish on September 4th, 13:00 EST as part of Appfire's acquisition of ServiceRocket Apps.

We are committed to ensuring a seamless transition for you. Following the successful migration, your access to support for both new inquiries and previously raised matters will be channeled through Appfire's Support portal, accessible via the following link:

If you encounter any pressing matters requiring immediate attention for the following apps, we encourage you to reach out to us via email at or engage with us directly through our live chat platform:
- Classic Connector for Salesforce & Jira
- Connector for Salesforce & Jira
- Composition Tabs for Confluence
- Security & Encryption for Confluence
- Reporting for Confluence
- Scaffolding Forms & Templates for Confluence
- Connector for Salesforce & Confluence Cloud
- Connector for Salesforce & Confluence Server & Data Center
- Contact Views for Salesforce & JSM
- Connector for Workplace & Jira
- Google Calendar for Confluence
- Linking for Confluence
- Page Approval for Confluence
- Pathways Lite for Confluence
- Pathways Pro for Confluence
- Publisher for Confluence Cloud to Salesforce
- Redirection for Confluence
- Connector for Google Drive & Confluence
- Tracking Access for Confluence
- Visibility for Confluence
- Google Data Studio for Jira (PREVIEW)

For more information on the acquisition of ServiceRocket apps please see the following page:
Posted Aug 31, 2023 - 00:43 UTC
This scheduled maintenance affected: ServiceRocket Support (Service Desk Portal, Service Desk Email Requests, Service Desk Internal).