Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering the "Project is not bound to any connection" error when accessing the Associations panel

Incident Report for ServiceRocket Apps

Resolved

The fix was released and we can confirm the issue has been rectified.

Posted 2 years ago. Dec 21, 2022 - 07:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 2 years ago. Dec 21, 2022 - 06:18 UTC

Investigating

Due to the recent release, any Jira users without "Administer Project" permission are encountering the "Project is not bound to any connection" error when accessing the Associations panel.

Currently, the Development Team is aware of this and working on the fixes.

We appreciate your patience.

Posted 2 years ago. Dec 21, 2022 - 03:39 UTC