Migration of Service Desk Portal to Atlassian Cloud

Scheduled Maintenance Report for ServiceRocket Apps

Completed

Support portal migration to Cloud has been completed. If you have trouble logging in to the new support portal https://servicerocket-apps.atlassian.net/servicedesk/, please reset your password.
If there’s still an issue, chat with us at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8

Posted Nov 01, 2020 - 05:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 31, 2020 - 05:00 UTC

Scheduled

Our support portal will be migrated over to Cloud. It will undergo maintenance window from 30 Oct 2020 at 10PM PDT to 31 Oct 2020 at 10PM PDT. The portal will be unavailable during this time. Please subscribe to https://status.servicerocket.com/. If you need assistance, feel free to contact us through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8

Posted Oct 30, 2020 - 08:36 UTC

This scheduled maintenance affected: ServiceRocket Support (Service Desk Portal).